Oct 10, 2026 · @noboruueshimaI will start with the conclusion. A mechanism is being introduced where calls made by AI agents ...

Salesforce is making a high-stakes wager that the future of enterprise work isn’t inside your CRM, but inside your AI. By moving their Claudeforce partnership from an August announcement into an open ...

Salesforce's MuleSoft acquisition reflects an ongoing desire of major software vendors: to give their products a kick in the API. Salesforce's $6.5 billion acquisition of MuleSoft will power its new ...

Anthropic's Claude API holds 18% of enterprise agent deployments but only 5.7% primary-platform adoption, trailing Microsoft Copilot Studio and ...

Salesforce provides core functions of its platform programmatically with “Headless 360.” Data, workflows, and business logic can be controlled directly via more than 60 MCP tools, over 30 predefined ...

Salesforce Inc. CRM unveiled Headless 360 on Wednesday, shifting its platform toward an API-first architecture where AI agents and humans execute workflows across data, applications and business logic ...

For months, the merchant-side gate in agentic commerce was a line in a robots.txt file. Shopify blocked AI crawlers from its checkout and cart paths, Amazon blocked Meta’s Muse agent outright, and the ...

Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...