As Airbnb attempts to regain relevance again in New York City, they are keeping their friends close and their adversaries closer. The tech giant’s super PAC, Affordable New York, has begun promoting ...

Airbnb's global expansion of its Urgent Support Line reflects its commitment to creating a safer community for all. The Safety Center provides quick access to tools users may need in an emergency.

The vacation rental company's Urgent Support Line was previously available only to people who listed English as their primary language. Andrew Blok covered home energy, with a focus on solar, and ...

Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it’s preparing to roll out the feature globally. If successful, the company ...

Hundreds of Airbnb hosts have taken to online groups to complain that they have yet to receive any payments from a $250 million coronavirus relief fund announced by the company last month. Among the ...