Emergent large language models (LLMs) such as OpenAI’s ChatGPT (particularly its latest iteration, GPT-4), Claude AI and Gemini have demonstrated limited decision-making. In this article, we’ll ...

Many organizations implementing AI agents tend to focus too narrowly on a single decision-making model, falling into the trap of assuming a one-size-fits-all decision-making framework, one that ...

What is a decision-making process? A decision-making process is a series of steps one or more individuals take to determine the best option or course of action to address a specific problem or ...

Researchers found that adding LLM-generated rationales to recommendations can suppress productive human disagreement and ...

Twenty-first century manufacturers post-COVID-19 have been facing significant challenges across their functions in supply chain, risk, operations, and customer experience. Threats by new (often more ...

Rotman School of Management’s Jennifer Riel shares a four-step process for making stronger choices. Jennifer Riel, an adjunct professor at the Rotman School of Management, presents a model way to ...

Have you made a decision you regret? Or have you felt stuck making an important choice? We’ve all had those feelings. Making a decision, especially an important one, shouldn't be done impulsively or ...

Fundamentally, how does anyone know us as individual leaders and/or judge our leadership effectiveness? The first thing that might come to mind is your personality. Secondly, how you communicate: how ...