Optus network customers have reported more emergency triple-0 call failures outside the hours of recently confirmed outage periods in September. Those outages resulted in hundreds of emergency calls ...

During an emergency, the last thing anyone wants to experience is issues connecting to first responders. That’s why a 911 call feels like one of the few things a phone should always go through, even ...

A county employee went to the Bel Air home around 6 a.m. Aug. 11 to mark off water and sewer lines for a Miss Utility request. Hearing a hissing sound and smelling gas, he tried multiple times to ...