The new CMO of a Providence hospital shares his perspective on boosting high reliability. Establishing high reliability at a hospital requires leadership discipline and cultural commitment, according ...

How can health care leaders refresh the high-reliability organization (HRO) concept to address today’s workforce shortages, ...

As OhioHealth came out of the coronavirus pandemic, its quality and safety team decided there was a need to do an entire reset across the health system. OhioHealth has made becoming a high-reliability ...

At the Becker’s Hospital Review Annual Meeting in Chicago May 9, M. Michael Shabot, MD, CMO, and Chuck Stokes, system COO of Houston-based Memorial Hermann Health System, described the health system’s ...

Rockville Centre, N.Y.-based Catholic Health has spent the last 10 years building what is now an award-winning culture of safety. On Feb. 5, Press Ganey recognized the system with its HRO Foundation ...