Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Social media platforms have historically run their content moderation much like a parent running a house full of teenagers: If you live under my roof, you follow my rules. But as social media has ...

Disinformation and inappropriate content abound in digital environments, and users might struggle to determine the source of such content or how to filter it out. Content moderation is commonly used ...

When we think of content moderation, our minds go straight to social media, and for good reason. As far as online platforms go, social media tends to be the most reliant on user-generated content (UGC ...

On Tuesday, Musubi announced a lightweight decision model made for real-time moderation called PolicyLM-1.7B, released with ...

How well do content moderation systems serve users outside dominant English-speaking contexts—especially those posting online or accessing services using indigenous and other widely-spoken languages?

Around 75% of Internet users are from non-English speaking countries in the Majority World (i.e., Global South). Yet social media companies allocate most of their content moderation resources to ...

Periodically, the worlds of advertising and partisan politics collide. An impassioned and often politicized debate has taken center stage around the value of walled garden content moderation. There ...

A lot has changed since Public Knowledge began a dialogue almost seven years ago about the role of dominant digital platforms in public discourse. Our earliest analysis (like that of many other civil ...

Noting a growth of child sexual abuse material on the platfrom, Bluesky announces more robust moderation. Credit: Nikolas Kokovlis / NurPhoto via Getty Images More users means more problems, and ...

Now, she’s vice president of trust and safety at WebPurify, a content moderation service provider that works with businesses to help ensure the content people post on their sites follows the rules.

Introduction to Content Moderation (7141): This course will introduce students to the dynamics of content moderation at major internet and social media platforms. Cotaught by the heads of content ...