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5:16
YouTube
Spreadsheet Scheduler
Call center agent schedule generator and intraday management software in Excel
This powerful mix between a software program and an Excel spreadsheet allows you to create and assign agent shifts (shift lengths, breaks, lunches, vacation time, team meetings, etc) to maximize call center coverage. • Our Patent Pending schedule simulator lets you know when you need additional coverage, even before you generate schedules ...
14.3K views
Apr 14, 2017
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